Shipping policy

PRADO JOAILLERIE MILANO — Shipping Policy

At PRADO JOAILLERIE MILANO, every order is prepared with care and dispatched with the same attention to detail that defines our collections.

Processing Time All orders are processed within 1 to 3 business days. Orders placed on weekends or public holidays will be processed on the next available business day.

Delivery Time Once dispatched, estimated delivery times are 5 to 10 business days, depending on your location within Europe and beyond.

Complimentary Shipping We offer complimentary express shipping on all orders across Europe. Shipping fees for destinations outside Europe, where applicable, will be calculated at checkout.

Order Tracking Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You may use this to follow your parcel's journey at any time.

Shipping Destinations We currently ship to most European countries and selected international destinations. Available locations are displayed during checkout.

Delays While we make every effort to ensure timely delivery, PRADO JOAILLERIE MILANO cannot be held responsible for delays caused by customs, carrier disruptions or circumstances beyond our control. If your order is significantly delayed, please contact our Client Care team and we will assist you promptly.